Often I describe JIRA as a large set of Legos in a bucket. JIRA is one of those tools that is so flexible it is hard to get your head around how to use it. The Lego analogy works on many levels. Using the predefined project types, JIRA Agile, JIRA Service Desk, etc is like […]
Anyone familiar with JIRA understands that jumping into building a workflow without an overall plan can lead to problems. While navigating JIRA’s workflow editing tools, half of your brain is focused on your workflow design, and the other half is dealing with the tools. While I encourage new users to try their hand at the […]
New JIRA users often run into a predictable set of problems when they jump in to build a workflow. If you are new to JIRA, I encourage you to get some training before you move beyond learning and start pushing workflows to users. If you want to get going quickly, here are some guidelines that […]
I was reflecting on my time at the Atlassian Summit today and put some pieces together. Throughout the conference I would hear the keynotes (mostly Atlassian leadership) and session speakers wax on about the improvements in the products and where things were going. (On a side note, this was one of the best events I […]
When I observe various JIRA installations, some common problems tend to bubble to the surface. Many cases of poor adoption or user interaction can be traced back to inadequate setup. As a JIRA Admin or champion you can send a clear message to your users by how you approach the system in the first place. […]
Atlassian’s JIRA is a powerful tool to manage your team and your projects. Having a tool and bringing a tool to bear on a problem are two totally different things. I teach a JIRA Boot Camp class that is three days long and focuses on skills, like workflow configuration, needed to be successful implementing JIRA. What is […]