I often receive questions from JIRA users arising from a lack of understanding of the underlying system architecture. It is not unusual to desire some functionality and instinctively know there must be a way to do it with the data and the tools available, but not quite grasp the best way to accomplish it. Often […]
New JIRA users often run into a predictable set of problems when they jump in to build a workflow. If you are new to JIRA, I encourage you to get some training before you move beyond learning and start pushing workflows to users. If you want to get going quickly, here are some guidelines that […]
When I observe various JIRA installations, some common problems tend to bubble to the surface. Many cases of poor adoption or user interaction can be traced back to inadequate setup. As a JIRA Admin or champion you can send a clear message to your users by how you approach the system in the first place. […]
Atlassian’s JIRA is a powerful tool to manage your team and your projects. Having a tool and bringing a tool to bear on a problem are two totally different things. I teach a JIRA Boot Camp class that is three days long and focuses on skills, like workflow configuration, needed to be successful implementing JIRA. What is […]