System Administrators often find themselves caught trying to fulfill the promises and hype that come with a new system purchase. As ERP companies learned the hard way over the last twenty years, a system is only as good as its user adoption. Metrics cannot flow to management without individual users, on a consistent basis, doing […]
Archive | Technology
JIRA: A Fluid Interface
Strategies for successfully traversing the ever shifting Atlassian UI Atlassian’s JIRA is a fascinating platform for me to use, teach about, and study. I have been working with computers since I was a child in the 80’s. My parents did not buy an Atari game machine when they were popular, we bought an Atari 400 […]
JIRA Case Study: Nested Workflows
Using custom issue types and multiple nested workflows to bring business management processes into a project without disrupting the core workflow. Last month I had the pleasure of teaching a private JIRA Boot Camp at a national corporation on the East Coast. They had been using JIRA for a while, and had achieved a level […]
Nexus 9, Chromebook Competitor?
As a longtime Chrome OS user and original ASUS Transformer owner, I was very intrigued when the Nexus 9 and its designed keyboard-case combo were released. I have wished for a smaller, high-resolution Chromebook for some time. This would be very handy when on the run–something Palm figured out in 2007 with the Folio. I […]
Custom Issue Types, A Real Asset in JIRA
I often receive questions from JIRA users arising from a lack of understanding of the underlying system architecture. It is not unusual to desire some functionality and instinctively know there must be a way to do it with the data and the tools available, but not quite grasp the best way to accomplish it. Often […]
JIRA Workflow Design Principles
Anyone familiar with JIRA understands that jumping into building a workflow without an overall plan can lead to problems. While navigating JIRA’s workflow editing tools, half of your brain is focused on your workflow design, and the other half is dealing with the tools. While I encourage new users to try their hand at the […]